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Ocs address book not updating

The second half of the server-side process is controlled by the Address Book Service which pulls information from the SQL database and writes the changes to the address book files.• Execute the cmdlet is run then a ‘synchronize now‘ event is marked and the update is not actually run immediately.

The event itself happens the next time abserver looks to see if a sync event has been triggered.

Event ID: 21005 Description: Synchronization pass started.

Event ID: 21010 Description: Synchronization pass completed successfully.

To ensure the path is set properly, open the OCS 2007 management console and select the server in a Standard Edition Deployment (or the pool name in an Enterprise Edition Deployment) and then expand the Address Book Server Settings: If the line that’s called “File share URL for external connections:” is missing an HTTPS URL, this information wasn’t set during the initial deployment of OCS.

This must be set for external users to download the Address Book properly.

Event ID: 21004 Description: Next synchronization pass will start at: 9/24/2010 AMJust as Office Communicator has done since a later R2 hotfix, Lync also will not immediately download changes to the Address Book files when first launched, but instead wait for a random interval of time between 1 and 60 minutes.Address Book web service backend data partition = Rtc Ab1 Event ID: 21056 Description: Synchronization Pass Summary.Sync pass completed with 11 contacts processed Number of separate AD partitions: 1 Number of valid contacts: 11 Number of empty contacts: 0 Number of invalid contacts: 0 Number of cached photos deleted: 0 Number of stale OC files deleted: 0 Number of OC full files written: 1 with 11 total contacts Number of OC delta files written: 8 with a total of 40 new/updated contacts and 0 deleted contacts.It’s an optional setting during the initial deployment of OCS 2007 Standard Edition or the Web Components portion of an Expanded Enterprise Edition deployment.This is a likely reason for the issue if the download is only failing for your external users and you have a Reverse Proxy deployed.

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The overall process is basically the same as what Office Communications Server does, but with added flexibility of easily customizing some of the timing of the different events.